Frequently Asked Questions
We’ve pulled together answers to the most common questions about NTAW—how we work, what we offer, and how to access support across our network. If you’re after something specific, get in touch with the team.
General
What does NTAW do?
National Tyre & Wheel is an importer and distributor supplying tyres and wheels to retailers, fleets, councils, and commercial operators across Australia.
Where are your warehouses located?
We have warehouses across all major states. You can view the full list of locations here.
How do I contact NTAW?
You can reach us via our Contact page, or speak directly with your account manager.
Products & Brands
What tyre brands does NTAW supply?
We distribute a wide range of trusted brands, including Cooper Tires, Mickey Thompson, GT Radial, Giti, Double Coin, Radar, and more. See the full brand list here.
Do you offer passenger, commercial, and OTR tyres?
Yes — our range includes tyres for passenger vehicles, 4WDs, trucks, agricultural equipment, industrial machines, and off-the-road applications.
How can I find the right tyre for my application?
Browse by Tyre Category or speak to your account manager for fitment advice.
Becoming a Customer
How do I become an NTAW customer or account holder?
You can express your interest via the Join Our Network page. A team member will get in touch to discuss next steps.
Is there a minimum order requirement?
Minimum order quantities may vary depending on product type and location. Your account manager can provide the details relevant to your business.
Do you support multi-site businesses or fleets?
Yes — we work with businesses of all sizes, including multi-branch retailers, government, and fleet operations.
Dealer Support
How do I update my listing on the dealer locator?
Use the form on our Find a Retailer page to submit your update or request to be added.
Do you offer marketing or promotional support?
Yes, we provide access to product information, promotional assets, and brand-led marketing support to help you in-store or online.
Is there an ordering system or portal for dealers?
Yes — we use the Costar platform for online ordering, stock visibility, and account management.
Warranties
Are tyres supplied by NTAW covered by warranty?
Yes — all tyres are backed by manufacturer warranties. Extended coverage depends on the brand and product type. Full details are available on each brand’s website.
How do I make a warranty enquiry?
If you believe a tyre may be eligible for a warranty claim, please contact the retailer where the tyre was purchased. For brand-specific warranty details or to submit an enquiry, visit the tyre brand’s official website directly.
Environmental & Sustainability
What is NTAW doing about tyre recycling and sustainability?
We work with accredited recyclers and support manufacturers who prioritise sustainable production. More details can be found in our Environmental Policy.
