Fleet Forms
We support national and commercial fleets with tyre supply, fitting, and account management tailored to their operational needs. Our team works with major fleet providers and leasing companies, ensuring authorisation processes are handled smoothly and credit is issued efficiently. With access to trusted brands, consistent service, and nationwide coverage, we help keep fleet vehicles moving.
National Merchant Accounts
For each fleet company below, follow the instructions to obtain an authorisation number before proceeding with any work. Use the correct merchant name or repairer code where applicable.
Accounts Using Autoguru
| Fleet Company | Access |
|---|---|
| Smart Fleet | Login: [email protected] Password: Ntaw!2024 |
| Custom Fleet | Same login as above |
| Summit Fleet | Same login as above |
| Orix Fleet | Same login as above |
| Toyota Fleet | Same login as above |
AUTOGURU INSTRUCTIONS
Log in to AutoGuru AS A SUPPLIER using the above username and password.
Enter vehicle and service details — an authorisation number will be issued * DO NOT SUBMIT AN INVOICE IN AUTOGURU – YOU MUST COMPLETE THE NTAW CAN FORM via our website. NTAW as the Supplier will invoice the fleet company and issue you a credit note. Autoguru is an external platform — there is no direct link to ETD or NTAW.
Complete the online CAN form using the authorisation number, service information and your details
Submit the form – Scan and email to [email protected]. If using the online form, complete and submit it below.
A 3.5% AutoGuru fee is deducted from your credit note (applies to tyres & services).
For help, contact AutoGuru on 1300 797 776
Direct Contact Accounts
| Fleet Company | Contact Number | Merchant Code / Name | Special Notes |
|---|---|---|---|
| Lease Plus | 1300 131 316 | Use ETD name | - |
| Maxxia – McMillan Shakespeare | 1300 123 123 | - | - |
| SG Fleet (Mtce Dept) | 1300 658 235 | AUEX0025 | - |
| State Fleet | 1800 801 523 | 623298 | - |
| Fleet Partners / Fleet Plus / Fleet Choice | 1300 128 998 | Supplier Code: ETD | Call for work authorisation |
| Active Tree Services | 1800 681 298 | Contact ETD | - |
How It Works
You can either download the CAN form or fill it out online using the writeable fields below.
- Get the Authority Number
Take the customer order and obtain an Authority Number from the relevant fleet company. Be sure to use the correct merchant name or code as listed above (typically “ETD”). - Complete the Work
Fit the tyres and carry out the required services. Ensure the job matches what’s been authorised. - Pricing
Charge the Suggested Minimum Sell Price — including fitting, balancing, and valve stem if required.
Do not undersell or oversell. - Extra Services
For additional work like alignments or tyre disposal, use the applicable codes in the dropdown (if using the online form) or write them clearly on the right-hand side of the paper form. You set the price — just enter what you charged. - Submit the Form
Scan and email to [email protected].
If using the online form, complete and submit it below. - What Happens Next
We invoice the fleet company using the CAN document and issue a credit note to your account based on the following:
- Tyres – Credited in full
- Services – Credited less 2.5% (to cover admin)
- Autoguru – 3.5% fee where applicable
Fleet Form
Need Help or Have a New Fleet Lead?
Keeping this step-by-step process on hand will help ensure your credits are processed quickly and without delays.
If a customer mentions a fleet company not listed here, pass the details on to us—we’ll follow it up and investigate the possibility of setting up merchant facilities for future sales.
For any questions or support, contact your account manager or speak with our accounts team.
